Terms of service

Terms of Service

Overview Welcome to HubHaven. Throughout this document, the terms "we", "us", and "our" refer to HubHaven. HubHaven operates this store and website—including all information, tools, features, content, and services available here—to provide you, the customer, with a seamless shopping experience. Our store is powered by Shopify, which provides the underlying e-commerce platform that allows us to sell our products to you.

The terms and conditions detailed below, alongside any referenced policies, outline your rights and responsibilities when using our website and store. Please read these Terms of Service carefully, as they contain important information regarding your legal rights, limitations of liability, and warranty disclaimers.

By accessing, browsing, or using any part of our store, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all the terms and conditions outlined in this agreement, you may not access the website or use our services.

Section 1 - Access and Account By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given us your consent to allow any of your minor dependents to use this site. To purchase products or use certain features, you may be required to provide details such as your email, shipping address, and payment information. You agree that all information you provide is accurate, current, and complete. You are solely responsible for keeping your account secure and for any activity that occurs under your account. You may not assign, sell, or transfer your account to another person.

Section 2 - Our Products We strive to display the colors, images, and details of our products as accurately as possible. However, we cannot guarantee that your computer monitor or device’s display of any color will be perfectly accurate. We do not warrant that the quality of any products, services, or information purchased by you will perfectly meet your expectations, nor that any errors in the service will be corrected. Product descriptions and pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. We also reserve the right to limit the sales or quantities of our products to any person, geographic region, or jurisdiction.

Section 3 - Orders Placing an order with us constitutes an offer to purchase. HubHaven reserves the right to accept, decline, or limit your order for any reason. Your order is not considered accepted until HubHaven confirms it. Payment must be processed and received before an order is finalized. Please review your cart carefully before checking out, as we may not be able to modify or cancel an order once it has been processed. If we make a change to or cancel an order, we will attempt to notify you by contacting the email, billing address, or phone number provided at the time the order was made. All purchases are strictly subject to our Return and Refund Policy. You agree that your purchases are for personal use only and not for commercial resale, distribution, or export.

Section 4 - Prices and Billing Product prices, promotions, and discounts are subject to change without notice. You will be charged the price displayed at the time your order is placed, which will also reflect in your confirmation email. Unless stated otherwise, displayed prices do not include applicable taxes. We may run temporary promotions governed by separate terms. If promotional terms conflict with these Terms of Service, the promotional terms will take precedence. You agree to provide current, complete, and accurate purchase and account information for all transactions made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

 

Section 5 - Shipping and Delivery We are not liable for delays in shipping or delivery. All delivery timeframes provided are estimates and are not guaranteed. We cannot be held responsible for delays caused by USPS or other factors outside of our control. Once your package is handed over to the carrier, the risk of loss passes to you.

 

Section 6 - Intellectual Property Our website, including all images, graphics, text, logos, product content, branding, audio, video, and overall design, is the property of HubHaven or its licensors and is protected by copyright and intellectual property laws. You are permitted to use our store for personal, non-commercial purposes only. You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service or website without express written permission from HubHaven. The HubHaven name, logo, slogans, and product designs are trademarks of HubHaven. Shopify’s related marks are trademarks of Shopify Inc. All other trademarks belong to their respective owners.

Section 7 - Optional Tools We may provide you with access to third-party tools over which we neither monitor nor have any control or input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

 

Section 8 - Third-Party Links Certain content, products, and services available via our store may include materials from third parties. Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

 

Section 9 - Relationship with Shopify Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. However, all transactions are made directly between you and HubHaven. You acknowledge that Shopify is not responsible for any aspect of your transaction with HubHaven, including any loss, injury, or damage resulting from the products purchased. You release Shopify and its affiliates from all claims arising from your use of the HubHaven store.

Section 10 - Privacy Policy Your submission of personal information through the store is governed by our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy. Because our store runs on Shopify, Shopify also processes certain data regarding your interactions with the site.

Section 11 - Feedback If you send us specific submissions, creative ideas, suggestions, reviews, or other materials (collectively, 'feedback'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate, and otherwise use in any medium any feedback that you forward to us. We are under no obligation to maintain any feedback in confidence, pay compensation for any feedback, or respond to any feedback. You are solely responsible for the accuracy and legality of any comments you make.

Section 12 - Errors, Inaccuracies and Omissions Occasionally there may be information on our site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

Section 13 - Prohibited Uses In addition to other prohibitions set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service. We reserve the right to terminate your use of the Service for violating any of the prohibited uses.

 

Section 14 - Agents If you utilize any automated software, bot, or service to interact with our store, it must clearly identify itself in all requests. Automated agents must not conceal their nature, bypass security measures, or mimic human behavior. We reserve the right to block or limit automated access to our site at our sole discretion.

Section 15 - Termination The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. We may terminate or suspend your access to our store immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Section 16 - Disclaimer of Warranties The information provided on our store is for general informational purposes. We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free. EXCEPT AS EXPRESSLY STATED BY HUBHAVEN, OUR STORE AND ALL PRODUCTS AND SERVICES DELIVERED TO YOU THROUGH THE SERVICE ARE (EXCEPT AS EXPRESSLY STATED BY US) PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO THESE LIMITATIONS MAY NOT FULLY APPLY TO YOU.

Section 17 - Limitation of Liability TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL HUBHAVEN, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, INTERNS, SUPPLIERS, SERVICE PROVIDERS OR LICENSORS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE, EVEN IF ADVISED OF THEIR POSSIBILITY.

Section 18 - Indemnification You agree to indemnify, defend and hold harmless HubHaven, Shopify, and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

Section 19 - Severability In the event that any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

Section 20 - Waiver and Entire Agreement The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and HubHaven and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us.

Section 21 - Assignment You may not assign or transfer these Terms of Service, by operation of law or otherwise, without our prior written consent. We may freely assign or transfer these Terms without restriction or notice.

Section 22 - Governing Law These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the State of Missouri, United States.

Section 23 - Headings The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

Section 24 - Changes to Terms of Service You can review the most current version of the Terms of Service at any time on this page. We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

Section 25 - Contact Information Questions about the Terms of Service should be sent to us using the information below:

Email: contact@hubhaven.online

Phone: +44 7882 532355

Support Hours: Monday to Friday (We aim to respond within 24 hours)

Address: HubHaven, 32 Essenden Road, South Croydon, CR 0BU